Shipping policy

Shipping Policy

Welcome to The Cozy Bun — thank you for shopping with us! We’re so happy to be part of your little one’s journey. 🤍

Processing Time

All orders are processed within 1–3 business days after your order is placed. Once your order has been prepared and dispatched, you will receive a confirmation email with tracking details (if applicable).

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Time

Shipping times may vary depending on your location and shipping destination. Estimated delivery time is generally:

Up to 2 weeks for most orders

While we do our best to ensure timely delivery, occasional delays may occur due to courier services, customs, or high order volumes.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

If tracking is available for your order, you will receive tracking information via email once your parcel has been shipped.

Incorrect Shipping Information

Please ensure your shipping details are entered correctly at checkout. The Cozy Bun is not responsible for delays or lost parcels caused by incorrect or incomplete addresses.